Dear guests! The entire H2O Herford is reopened. Please note the changed opening times in the leisure pool and in the refuge. Please note the protective measures and bring a completed guest registration with you.
More informations
The entire H2O Herford is reopened

Dear guests!

The entire H2O Herford is reopened. On this page, you will find all information about changes that become necessary due to the required protective measures.

We are looking forward to your visit!

Your H2O Herford team

Registration of guests Contact details

As the responsible body, we are obliged to record contact details of all our guests for the purpose of contact person tracking. Against this background, we ask for your understanding that access to our facilities can only be granted after filling out and submitting an appropriate form provided by us online and in our facilities.

To the registration form

Protective measures in H2O Herford

We are also dependent on your assistance in the implementation of and compliance with the legal measures. We will do our best to make you feel comfortable during your visit to our facilities. We therefore ask you to accept the officially ordered protective measures and to support us in their implementation:

download protective measures for sauna and refugium

download protective measures for water park

In general:

  • Please observe the distance markings and rules in the entire facility.
  • You will be informed about necessary measures for prevention, which must be observed by further signs.
  • Please use the provided disinfectant dispensers.
  • The number of visitors will be limited. Up-to-date information on capacity utilisation will be visible online in real time.
  • Your contact details will be recorded in case of a chain of infection.
  • Rented items such as bathrobes, towels, swimming equipment etc. will not be provided.
  • The selection of dishes on the menu has been reduced.

Sauna area:

  • The number of guests in each sauna will be limited. You will find a corresponding notice in front of each sauna.
  • Loungers may not be moved from their positions and may not be reserved.
  • The steam bath and the snow cabin will remain out of operation.
  • All saunas that are normally below 80 °C will be raised to 80 °C.
  • Infusions will take place as mere infusions, there will be no fanning.

Refugium:

  • Please note the changed opening hours (from 10:30 am - 7:30 pm every day) as well as the adapted range of offers.
  • Please make your reservations by telephone (05221 922260), the same applies to reservations of sunbeds.
  • Only a certain number of guests may stay at the Refugium at the same time. This will be monitored by our staff at the cash desk and at another reception desk directly in the sauna area. Please follow the instructions of our staff.
  • Wearing a mask is compulsory. You are allowed to take it off during treatments that take place in prone position.
  • The number of sunbeds in the feel-good lounge has been reduced due to the minimum distance. These will be rented for the whole day.

Sports and water park:

  • Please note the changed opening hours (12 - 8 p.m.).
  • All attractions are open.
  • The general mask requirement applies from the entrance area to the changing room.
  • There is no possibility to book a sauna.
  • Pay attention to distance markings in the entire system and comply with the distance rules.
  • You will be informed of the necessary preventive measures by additional information signs, which should be observed.
  • Use the disinfection dispenser provided.
  • The number of visitors is limited. Current information on utilization will be visible online in real time.
  • The contact details are recorded in the event of an infection chain.
  • Rental items such as bathrobes, towels, swimming utensils, etc. are not issued.

General information

Changed opening hours

Refuge: 10:30 to 19:30 every day
Leisure pool: 12:00 to 20:00 every day
The Sauna World will be open at the usual opening hours.

Refugium

The offer at the Refugium will be limited due to the current protection measures which have to be observed. Our employees will be pleased to inform you about possible treatments when you make your reservation by telephone (05221 922260).

Sauna menus

Due to the current protection measures, the food supply in the gastronomy sector has been reduced.

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